1. Shipping Information hazelclothing ships products within India and offers a range of shipping options to suit your needs. We strive to process and dispatch your orders promptly. All orders are typically processed within 2-3 business days of order confirmation.
2. Shipping Charges Shipping charges depend on the destination, weight, and size of the order. You will be notified of the shipping costs before you confirm your order at checkout. Occasionally, we offer free shipping promotions, which will be clearly stated on the website.
3. Delivery Time
- Standard Delivery: Typically takes 5-7 business days from the dispatch date.
- Express Delivery: Available at an additional cost, typically takes 2-3 business days. Delivery times may vary based on the delivery address and external factors such as weather conditions or courier delays.
4. Order Tracking Once your order has been dispatched, you will receive an email with tracking details to monitor the status of your shipment.
5. Shipping Restrictions We currently offer shipping only within India. We do not ship internationally at this time.
6. Incorrect or Incomplete Address Please ensure that the shipping address you provide is accurate and complete. hazelclothing is not responsible for delays or misdelivery due to incorrect or incomplete address details.
7. Damaged or Lost Shipments If you receive a damaged product or if your order is lost in transit, please contact us immediately at support@hazelclothing.com. We will investigate the issue with the courier service and resolve it by either issuing a refund or sending a replacement.
8. Shipping Delays While we make every effort to ship orders on time, certain circumstances beyond our control (e.g., weather conditions, holidays, or strikes) may cause delays. We will inform you of any significant delays.
9. Delivery Locations We currently offer delivery to most locations across India. Some remote areas may have longer delivery times or limited shipping options.